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Intake Manager

Toronto, Canada

We are looking for Intake managers to manage daily activities and work with case managers in addition to clients. They may perform a variety of duties, speak with families to ensure that they get the assistance and specialized services they need. They may also be responsible for daily logs and maintaining supply inventory, coordinating referrals, and communicating with other professionals. 

Responsibilities:

  • Supervise and train on all intake processes and lead by example.

  • Handle disgruntled clients, crises and disagreements.

  • Coordinate and implement marketing promotions and inform staff.

  • Document budget, processes, standard procedures and emergency plans.