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Intake Manager

North York, Canada

Intake managers must be able to manage daily activities and may work with case managers in addition to clients. They may perform a variety of duties, speak with families to ensure that they get the assistance and specialized services they need. They may also be responsible for daily logs and maintaining supply inventory, coordinating referrals, and communicating with other professionals. 

Responsibilities:

  • Supervise and train on all intake processes and lead by example.

  • Handle disgruntled clients, crises and disagreements.

  • Coordinate and implement marketing promotions and inform staff.

  • Document budget, processes, standard procedures and emergency plans.

*This position is also opened for co-op students